What to Expect

Learn what to expect at your HearUSA hearing appointment.

The appointment will last approximately one hour. We will expertly guide you through 5 simple steps. The Hearing Care Provider will:

Review your medical history

This will include any medications you currently take. You are asked if you have any ear-related symptoms and/or hearing concerns.

Conduct a physical exam of your ears including looking in your ears with an otoscope.

This instrument is used to see the ear canal and ear drum to determine if there is any ear wax obstructing the canal. Many times the Hearing Care Professional will have a video otoscope so you can see inside your ear as well!

Use the latest diagnostic tests to measure your hearing.

One test is a pure tone hearing test. This test is conducted in a quiet environment, many times in a soundproof booth, where you wear headphones that are connected to an audiometer. The audiometer transmits a series of tones at a variety of volumes into your ears to determine the exact point or “threshold” at which your ears can hear various frequencies of sounds. When you hear a sound, you simply press a response button to indicate you’ve detected the noise.

Another test is a speech test, which involves four parts. For the first two parts of the test, you listen for one and two syllable words and then repeat them. For the second two parts of the speech test, you listen and respond to the volume of pre-selected sentences. This determines the level at which you can detect and understand speech. These tests also help isolate any speech sounds that are difficult for you to understand clearly.

Review and discuss the test results with you.

The results of your tests are recorded on a form called an audiogram, which the Hearing Care Professional reviews with you. The audiogram reflects your hearing loss in frequencies and decibels. You are shown the type, pattern and degree of hearing loss (if applicable), as well as the percentage of normal conversational speech you can still hear. Your Hearing Care Professional then relates these results to any concerns about your hearing that you shared.

Recommend next steps for your hearing health.

Finally, the hearing care provider will recommend appropriate hearing solutions, based on your needs and requests, if hearing loss is detected.

We encourage you to bring a family member or friend with you to the appointment. Having an “extra set of ears” is helpful for remembering the information shared during the appointment.

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