Client experience specialist

Every day our Client Experience Specialists (CES) change lives as a first point of contact with clients. They keep our hearing centers running by managing schedules, client information, charts, invoicing, insurance, and organizing and participating in local marketing. They work in a team environment to achieve hearing center goals. Client Experience Specialists play a key role in making hearing care simpler and more accessible than ever before and delivering Simply Excellent Hearing Care.

We are committed to creating an environment where every employee feels confident that they belong.

Our Team for Inclusion, Diversity, and Equity (TIDE) Council provides employees with the opportunity to advise executive leadership on topics related to diversity, inclusion, and equity. The TIDE Council makes recommendations to ensure that HearUSA achieves its diversity and inclusion mission and long-term goals. Employees apply for the Council and participate on TIDE for a one-year term.

As part of WS Audiology, TIDE members also collaborate with the Global Diversity, Equity and Inclusion Network.

HearUSA provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws.