HearUSA Support Center Jobs
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Get help from our HearUSA Support Center with your questions about hearing aids and hearing loss

Support center

Get yourself a career with our Support Center at HearUSA
Simply Excellent Hearing Care

Join the team that’s changing lives

The professionals at our Support Center all contribute to our ability to deliver Simply Excellent Hearing Care in our hearing centers every day. We’re proud of the role that our 150+ professionals in each department play in creating a new standard in hearing care. Everyone at the Support Center is contributing to our ambition to change one million more lives in the next five years!
A commitment to growth

Grow Beyond Together

There are many opportunities for professional growth at our Support Center. Each department includes career pathing, from entry-level positions to management and senior executive positions.

We encourage growth and support of our team members with role-related training, developing leaders and new manager training, tuition reimbursement, goal setting and feedback. As part of WS Audiology, there are also opportunities for growth internationally.

Our Support Center operates on a hybrid model. Some positions are fully remote and others are structured as a hybrid remote / in-office combination.

  • Accounting
  • Client Excellence Assistants, Kaiser Member Assistants
  • Contracting/Credentialing/Network
  • Facilities
  • Finance
  • Human Resources/Talent Acquisition
  • Information Technology
  • Legal
  • Marketing
  • Operations/Business Development
  • Operations/Field Support
  • Operations/Hearing Centers
  • Procurement
Mat from Support Center at HearUSA

Hear from an employee

“HearUSA has provided me many years of opportunity to serve clients, to improve myself, and to grow my career. I started as a provider with HearUSA. Over the next decade, I took opportunities that were offered to provide care in other cities and states. I had the opportunity to run several offices, start a couple offices, manage many offices and eventually a sales division of the company. In the last 5 years, I’ve worked with our insurance team to grow our impact for those with hearing loss on a much larger scale. HearUSA has provided the support of colleagues and friends, people to challenge me to achieve more, and so much opportunity for growth.“

Matthew Christy, AuD, F-AAA
Senior Director, Networks

Career and lifestyle benefits

Going Beyond Together WSA
A culture of belonging

Going Beyond with TIDE

We are committed to creating an environment where every employee feels confident that they belong.

Our Team for Inclusion, Diversity, and Equity (TIDE) Council provides employees with the opportunity to advise executive leadership on topics related to diversity, inclusion, and equity. The TIDE Council makes recommendations to ensure that HearUSA achieves its diversity and inclusion mission and long-term goals. Employees apply for the Council and participate on TIDE for a one-year term.

As part of WS Audiology, TIDE members also collaborate with the Global Diversity, Equity and Inclusion Network.
Tide is one of the Hearing Care Professionals at HearUSA - find your new career

What our employees say:

“By being part of TIDE, I’m able to be the voice of our co-workers to make sure that their ideas, feelings and opinions are not only heard, but truly understood and taken into real consideration for the benefit of everybody. Like we say in Spanish, “En la unión está la fuerza” (we are strong together) but we will be stronger with an inclusive, diverse and equal culture.”

Annette Marie Garced-Santiago
Doctor of Audiology
TIDE Council member

We value the interview process

Recruitment at HearUSA

Recruitment process at HearUSA
Recruitment at HearUSA


Candidate receives notification of the screening process
Recruitment process at HearUSA
Recruitment at HearUSA


In an initial screening with a Talent Acquisition Partner, we learn about your background, goals and fit for the open position.
Recruitment process at HearUSA
Recruitment at HearUSA


Meet with a member of the hiring team. Find out more about the role and what to expect at HearUSA.
Recruitment process at HearUSA
Recruitment at HearUSA


If an offer is extended, you will hear from your Talent Acquisition Partner.
Recruitment process at HearUSA
Recruitment at HearUSA


Welcome to your new career at HearUSA! Every new hire is guided by an onboarding team for success from day 1.
Your potential

Equal opportunity

HearUSA provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws.
Get help from our HearUSA Support Center with your questions about hearing aids and hearing loss
A career that changes lives

Are you ready to Grow Beyond Together?

Our Support Center team members are shaping the future of the new HearUSA. We are looking for enthusiastic, committed professionals to help us achieve our mission and set a new standard in modern hearing care.

Come and be part of the team that changes one million more lives in the next five years!
Find your career

Talk to an expert in one of our hearing centers.

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Have questions or need assistance?

Call us 855 898 1320
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