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Psst: We’re here for you!
Roll over, Rolling Stones

Satisfaction is the name of the game

We guarantee that you’ll be happy – and that’s why over a million customers have put their trust in us. If you find yourself less than completely satisfied, it’s our call-to-duty to make it right.

Here are the numbers to fire your imagination. Our customers say it best.

With a 98% overall satisfaction rating,* the breakdown looks like this:

Courteous  service – 98%
Seen within 14 days – 98%
Wait time 15 min or less – 98%
Convenient  hours – 98%
Convenient  locations – 98%
Overall appearance of our centers (good or excellent) – 99%
Overall service provided (good or excellent) – 94%

*based on a 2018  survey of 8,393 patients

Talk to an expert in one of our hearing centers.

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Have questions or need assistance?

Call us 855 252 5312
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* Return hearing aids for a refund within 60 days of purchase. Only applies to prescription hearing aids purchased through HearUSA (excludes any purchase where HearUSA is 3rd party dispenser of the hearing aid being purchased). Excludes Sony over-the-counter (OTC) hearing aids. In the event you decide to return the prescription hearing aids within the 60-day trial period, you will receive a refund of the total purchase price in the same manner that you paid for the prescription hearing aids, upon return of the prescription hearing aids in good working condition, less any charges permitted by the state of purchase.