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Satisfaction is the name of the game

We guarantee that you’ll be happy – and that’s why over a million customers have put their trust in us. If you find yourself less than completely satisfied, it’s our call-to-duty to make it right.

Here are the numbers to fire your imagination. Our customers say it best.

With a 98% overall satisfaction rating,* the breakdown looks like this:

Courteous  service – 98%
Seen within 14 days – 98%
Wait time 15 min or less – 98%
Convenient  hours – 98%
Convenient  locations – 98%
Overall appearance of our centers (good or excellent) – 99%
Overall service provided (good or excellent) – 94%

*based on a 2018  survey of 8,393 patients
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