How to set up and use Signia hearing aid apps

1. Download and install the app
   
   Download the "Signia App" from the Apple App Store or Google Play Store depending on your device.
   
   
2. Pair your hearing aids
   
   Open the app and follow the on-screen instructions to pair your hearing aids with your smartphone via Bluetooth.
   
   
3. Navigating the app
   
   Home screen: This typically displays your hearing aid status and battery level.
   
   Volume adjustment: Use the app to adjust the volume of your hearing aids.
   
   Listening programs: Select from various programs designed for different environments.
   
   
4. Advanced features
   
   Sound Balance: Adjust the treble and bass to fine-tune how you hear sounds.
   
   Directional hearing: Control the direction from which you prefer to hear sounds, useful in noisy environments. Please note that Directional is not available in all tech levels - advanced and premium (5 & 7) only.

Connecting Signia hearing aids to a phone involves a few steps, generally using Bluetooth technology.

Here's how to do it:

1. Enable Bluetooth on your phone
   
   Go to your phone's settings, find the Bluetooth settings, and turn Bluetooth on.
   
   
2. Put your hearing aids in pairing mode
   
   Battery models: Open and close the battery compartment to turn them on, then press and hold the hearing aid button until you hear a beep or see a flashing light, indicating pairing mode.
   
   Rechargeable models: Turn them on with the power button and hold the button until you hear a beep or see a flashing light.
   
   
3. Pair with your phone
   
   On your phone, open the Bluetooth settings screen.
   
   You should see the hearing aids listed under available devices.
   
   Tap on your hearing aids in the list to pair them.
   
   You may need to confirm the pairing on your phone.

You can download the Signia hearing aid app from major app stores.

Here’s where to find it:

For iPhone users

• Visit the Apple App Store and search for the “Signia App.”
  
  
• Make sure your iOS is updated to the version required by the app for optimal performance.

For Android users

• Go to the Google Play Store and search for the “Signia App.”
  
  
• Ensure your Android device is running on a compatible version as specified in the app details.

Once you find the app, click on the install button to download and install it on your device.

This app will allow you to manage your Signia hearing aids directly from your smartphone, adjusting settings and customizing your hearing experience.

If your Signia hearing aid app isn't working properly, there are several steps you can take to troubleshoot and resolve common issues:

1. Check your internet connection
   
   Ensure your device has a stable internet connection, as the app may need to communicate with servers or download updates.
   
   
2. Bluetooth connectivity
   
   Verify that Bluetooth is enabled on your smartphone and that your hearing aids are properly connected.
   
   Try toggling Bluetooth off and on again.
   
   
3. Update the app
   
   Check the app store for any updates to the Signia app.
   
   An outdated app can lead to performance issues.
   
   
4. Restart your devices
   
   Restart both your smartphone and your hearing aids.
   
   For hearing aids, this may involve turning them off and then on again or opening and closing the battery compartment.
   
   
5. Reinstall the app
   
   Uninstall the Signia app and reinstall it. This can resolve issues caused by corrupted app data.
   
   
6. Check compatibility
   
   Ensure that your hearing aids and smartphone are compatible with the app.
   
   Some features may not be supported by older models.